Common sense knowledge management advice
"The Writing Organization: Knowledge Management Made Easy" By: Tim Leberecht
Depending on their role, employees can blog about customer experiences, sales tactics, strategy, product improvements, organizational design, competitors, market trends, and even gossip."
Isn’t this obvious? And yet this common sense advice is seldom practiced… I wish that every organization acts on Tim Lebrecht’s advice.
By encouraging employees to write about their problem solving, customers, and management issues organizations can tap into a very rich source of tacit knowledge.
Freely shared experience helps in identifying common challenges and solutions. It is a quick and perhaps a fun way to build corporate culture in a non-elitist way. It may also be a very good way to improve morale because it gives everyone forum and voice in decision making process, makes things more transparent and fosters collaboration.
Indeed, Tim points out a common sense approach to knowledge management and knowledge sharing.
* 1-Sentence Summary is done using Context Organizer
Tags: 1-Sentence Summary, Knowledge Management, knowledge sharing
